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Ohio Valley Gas Corporation
Ohio Valley Gas, Inc.
111 Energy Park Drive, Winchester, Indiana 47394
765-584-6842 | E-mail
Budget (Level) Payment Plan
Revised January 3, 2003
- Plan Availability: An eligible customer may
enroll in the Plan, at any time without a down payment or additional
deposit (a security deposit is unrelated to the Plan and will NOT be
eliminated by enrollment in the Plan), by contacting the District Office
in their service area. The District Office will provide you with an
enrollment form showing the initial monthly payment, requesting its
execution and return to the District Office. The Customer will be enrolled
in the Plan the next Billing Cycle after the Company's receipt of the
completed enrollment form. It is not necessary for the Customer to visit
the applicable District Office to apply for the Plan.
- Eligible Customer: An eligible Customer is defined
to include currently paid accounts that are classified as residential;
small commercial (meter size less than 800 scfh), including small farming
operations (except for grain drying); public authority, including school
corporations; and not-for-profit institutions, including churches.
- Monthly Payment: The monthly payment, under the Plan,
will be determined as follows:
- For existing accounts with a twelve-month usage history:
The Monthly Payment will be determined by weather normalizing the
past twelve months' usage for the account and pricing this adjusted
usage level on the estimated rates believed to be in effect during
the succeeding twelve months.
- For new accounts or where there is not an existing twelve-month
usage history: The Monthly Payment will be determined
by establishing a weather normalization usage level for a twelve-month
period and pricing this usage level on the estimated rates believed
to be in effect during the succeeding twelve months. We will utilize
connected load and other load characteristics to determine the estimated
annual usage level to weather normalize.
- Annual Review of Monthly Payment: Upon completion of
the June Billing Cycle, which occurs at the end of the month, the Monthly
Payment will be reviewed and adjusted, as needed, to reflect the proper
Monthly Payment for the succeeding twelve months (July through June).
The newly calculated Monthly Payment will become effective with the
July Billing Cycle. If the review determines that no change is necessary,
then the existing Monthly Payment will be used for the succeeding twelve
months (July through June).
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Annual "True-up": Upon completion of the
June Billing Cycle, an analysis will be made of the Plan account balance
with the assumption that the June Billing Cycle Monthly Payment will
be paid.
- If the Plan account balance is a debit (the customer owes
the Company money): The balance will be spread over the
succeeding twelve months and will be reflected in the revised Monthly
Payment.
- If the account balance is a credit (the Company owes the
customer money): If the balance is equal to or less than
the revised Monthly Payment, the balance will be deducted from the
revised Monthly Payment for the July Billing Cycle. Any balance
greater than the revised Monthly Payment will be refunded in July
after the receipt of their July Billing Cycle billing.
- Customer Notices: The Customer is notified, by mail,
prior to the July Billing Cycle advising of the revised Monthly Payment
for the succeeding twelve months. In addition, the Customer is advised
as to how balance was applied to their account or refunded.
- Failure to Make Plan Monthly Payment Prior to Due Date:
If the Customer fails to make their Monthly Payment on or before the
due date, as printed on the natural gas bill, the Customer can be removed
from the Plan after the second late payment within a twelve-month period.
Any debit balance will be immediately due and payable in full. Any credit
balance will be credited to the Customer's account and will be applied
against their future natural gas bills. Any payment made after the due
date is subject to a Late Payment Charge.
- Questions: The Customer should contact the applicable
District Office at the telephone number shown on the monthly natural
gas bill for answers to the Customer's questions about the Plan. You
may also obtain this telephone number by clicking here for All
District Information Page.
Download PDF version of Budget (Level)
Payment Plan
(use Acrobat
Reader to view PDF files)

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Last updated 7/06
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